OneNeck IT Scores High Service Ranking In Client Service...

OneNeck IT Services same its application management division has earned  a internet promoter score (NPS) of seventy nine supported a recent client satisfaction survey conducted internally.

OneNeck focuses on enterprise resource coming up with (ERP), hosted application management, managed hosting services, cloud services, and infrastructure services.

The NPS is associate degree industry-standard metric wont to gauge the loyalty of a company´s client relationships by asking a straightforward question: “On a zero to ten rating scale however possible is it that you simply would advocate our company to an addict or colleague?” supported their responses, customers square measure classified into one in every of 3 groups: Promoters (9-10 rating), Passives (7-8 rating), and Detractors (0-6 rating). To calculate the NPS, the proportion of detractors is deducted from the proportion of promoters, leading to the company´s overall score. associate degree NPS of quite fifty is taken into account glorious.

Founded in 1997, OneNeck IT Services supports a spread of enterprise applications, including: ERP systems like Oracle E-Business Suite, Microsoft Dynamics AX, JD Edwards, and Baan. the corporate joined TDS Hosted & Managed Services, LLC (TDS HMS) in June 2011.

TDS Hosted & Managed Services, LLC is that the parent company of OneNeck IT Services business firm. TDS HMS, an entirely owned  subsidiary of phonephone and knowledge Systems Iraqi National Congress. (NYSE: TDS), that provides wireless; broadband, TV and voice; and hosted and managed services.